Last updated: August 6, 2026
Clarke’s Creations respects your privacy. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you when you visit our website or place an order.
Information We Collect
We may collect information that you provide directly to us, including:
- Name
- Billing and shipping addresses
- Email address
- Telephone number
- Account username and password, if you create an account
- Products ordered and order history
- Personalization instructions
- Names, dates, wording, logos, photographs, artwork, and other information submitted for a custom product
- Proof approvals and communications about an order
- Messages sent to Clarke’s Creations
- Return, refund, shipping, and customer-service information
We also may automatically receive technical information when you use the website, including:
- Internet Protocol address
- Browser and device type
- Operating system
- Referring website
- Pages visited
- Date and time of visits
- Shopping-cart and checkout activity
- Cookie and session information
How We Use Your Information
Clarke’s Creations may use personal information to:
- Process and fulfill orders
- Create personalized and custom products
- Prepare and send digital proofs
- Process payments
- Calculate taxes, shipping charges, and delivery options
- Communicate about orders
- Provide customer service
- Process returns, refunds, cancellations, and shipping claims
- Create and manage customer accounts
- Prevent fraud, spam, misuse, and security threats
- Maintain and improve the website
- Keep business, tax, accounting, and transaction records
- Comply with legal obligations
- Protect the rights, property, and safety of Clarke’s Creations and its customers
Clarke’s Creations does not sell or rent customers’ personal information.
Custom and Personalized Product Information
Information submitted for a personalized or custom product may include names, dates, wording, business information, logos, artwork, photographs, or other design material.
This information is used to prepare proofs, manufacture the ordered product, communicate with the customer, and maintain appropriate order records.
Customers are responsible for having permission to submit and use any logo, image, photograph, trademark, copyrighted work, or other material provided to Clarke’s Creations.
Please do not submit sensitive personal information that is not necessary to complete the order.
Payments
Payments are processed through WooPayments and its payment-processing partners. Available payment methods may also include approved digital-wallet providers.
Payment providers may receive information necessary to process and protect the transaction, including:
- Name
- Email address
- Billing address
- Telephone number
- Transaction amount
- Payment-method information
- Device or Internet Protocol information
- Payment and transaction identifiers
Clarke’s Creations does not intentionally receive or store a customer’s complete payment-card number. Payment information is handled by the applicable payment provider according to that provider’s privacy and security practices.
Shipping
We may share information with shipping platforms, delivery carriers, insurance providers, and related service providers when necessary to:
- Calculate shipping charges
- Purchase shipping labels
- Deliver an order
- Provide tracking information
- Correct a delivery problem
- Investigate a lost or damaged package
- Process a shipping claim
This information may include the customer’s name, shipping address, telephone number, email address, order information, package dimensions, package weight, and tracking number.
Cookies and Similar Technologies
The website uses cookies and similar technologies to operate important features.
These technologies may be used to:
- Remember the contents of a shopping cart
- Maintain a customer session
- Process checkout
- Remember account and login information
- Provide website security
- Prevent fraud and spam
- Remember selected preferences
- Measure website performance and usage
Some cookies are necessary for the shopping cart, checkout, account, and security features to work correctly.
Browser settings generally allow users to block or delete cookies. Blocking necessary cookies may prevent portions of the website, including the shopping cart or checkout, from working properly.
Security, Spam Prevention, Email Verification, Analytics, and Website Tools
Clarke’s Creations may use website-security, bot-blocking, spam-prevention, fraud-detection, email-verification, visitor-measurement, search-engine-optimization, caching, and website-performance services.
Depending on the services enabled, these tools may process information such as:
- Internet Protocol address
- Browser and device information
- Pages visited
- Date and time of activity
- Form and checkout activity
- Email address
- Email-verification status
- Security and fraud indicators
These services are used to protect the website, confirm legitimate customer information, understand website usage, improve performance, and operate the online store.
This section will be updated when specific services are selected or changed.
Information We Share
Clarke’s Creations may share information only as reasonably necessary with service providers that assist in operating the business, including:
- Website hosting providers
- WordPress and WooCommerce service providers
- Payment processors
- Shipping platforms and delivery carriers
- Email and communication providers
- Website-security and fraud-prevention providers
- Email-verification providers
- Analytics and website-performance providers
- Accountants, professional advisers, insurers, and legal representatives
- Government agencies or other parties when disclosure is required by law
Service providers receive only the information reasonably necessary to perform their services.
We may also disclose information when reasonably necessary to investigate fraud, enforce our policies, protect our legal rights, or protect the safety of customers and others.
How Long We Keep Information
Clarke’s Creations retains personal information only for as long as reasonably necessary for the purpose for which it was collected.
Order and transaction records may be retained as necessary for:
- Fulfilling orders
- Customer service
- Returns and refunds
- Proof approvals
- Shipping claims
- Warranty or defect questions
- Fraud prevention
- Tax and accounting requirements
- Dispute resolution
- Legal compliance
Information that is no longer reasonably needed may be deleted, anonymized, or securely disposed of, subject to applicable recordkeeping requirements.
Customer Accounts
Customers who create an account may be able to view or update certain account information through the My Account area.
Customers are responsible for keeping account credentials confidential and for notifying Clarke’s Creations if they believe an account has been accessed without authorization.
Your Privacy Choices and Requests
You may contact Clarke’s Creations to:
- Ask what personal information we maintain about you
- Request correction of inaccurate information
- Request a copy of eligible personal information
- Request deletion of eligible personal information
- Ask a question about how your information is used
Some information may need to be retained to complete an order, maintain required financial or tax records, resolve a dispute, prevent fraud, or comply with applicable law.
Before completing a privacy request, Clarke’s Creations may need to verify the requester’s identity.
Information Security
Clarke’s Creations uses reasonable administrative, technical, and physical safeguards intended to protect personal information.
No website, internet transmission, payment system, or storage method can be guaranteed to be completely secure. Customers should use a strong, unique password and should not send complete payment-card numbers or other unnecessary sensitive information by ordinary email.
Children’s Privacy
The Clarke’s Creations website is intended for a general audience and is not directed to children under 13.
Clarke’s Creations does not knowingly collect personal information directly from children under 13. A parent or legal guardian who believes a child has submitted personal information may contact us to request review and appropriate deletion.
Links to Other Websites
The website may contain links to websites or services operated by other organizations.
Clarke’s Creations is not responsible for the privacy, security, or content practices of an independently operated website. Customers should review the privacy policy of any external service they use.
Changes to This Privacy Policy
Clarke’s Creations may update this Privacy Policy when website features, business practices, service providers, or legal requirements change.
The revised policy will be posted on this page with an updated revision date.
Contact Us
For privacy questions or requests, contact:
Clarke’s Creations
Email: Clarke@ClarkesCreations.net
Please include Privacy Request in the subject line.